1. How can I get the price list?
Please contact us with details of the units you are looking for (including product name, requirements, etc.), and we will send you the price list as soon as possible.
2. How do I place an order?
Please send us your order details. We will confirm the Proforma Invoice (PI) with you. We need to know the delivery information (destination, transport method) and product specifications (item number, size, quantity, etc.).
3. What is the shipping method and shipping time?
Products can be shipped by Sea (takes 20-30 days), by Air (takes 5-8 days), or by Express (takes 3-5 days). The selected method depends on the package weight, dimensions, and customer requirements.
4. What is the payment method?
We accept Western Union and T/T (100% total payment, or 30% deposit before production and the remaining balance before delivery). We suggest transferring the full value at once to avoid multiple bank transaction fees.
5. Does the unit come with certifications?
Yes, our products have successfully passed certifications including CE, RoHS, TUV, CCC, UL, and others.
6. What does the warranty cover?
Our warranty period is two years. If any component breaks within this two-year period, we will provide free spare parts for replacement.