As a direct manufacturer since 2003 with over 20 years of expertise in stage lighting, we eliminate intermediary costs. This allows us to offer favorable prices while pursuing a low-margin, high-volume business strategy.
Q2
What is the delivery time for bulk orders?
10-30 days. (varies based on stock and production status)
Q3
What is your warranty and after-sales service?
For export order, if customers can send back to us, we can arrange replacement or repair accordingly during 1 year period. Some repair would be charged basic cost. If customers can’t send back the defects, we would suggest spare parts along with order shipment.
Q4
What is your Minimum Order Quantity?
MOQ is 2-8. (varies depending on the product model)
Q5
Do you offer OEM/ODM services?
Absolutely. We fully support both OEM and ODM services, and have extensive experience OEM-ing for major brands.
Q6
How do you ensure product quality?
We guarantee quality through a rigorous, multi-stage QC system featuring full traceability (including raw materials and final quality). This process covers strict material inspection, in-process monitoring, and comprehensive final testing before shipment.
Alterra Lighting
