Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
Sample needs 2-5 days, mass production time needs 1-2 weeks for order quantity.
Do you have any MOQ limit for led light order?
Low MOQ, for some product, 1pc for sample checking is available.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Is it OK to print my logo on product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Do you offer guarantee for the products?
Yes, we offer 12 month warranty to our products.
Alterra Lighting
