Frequently Asked Questions
❓ What’s your service for Amazon FBA seller?
One stop service, production, package, label service and ship to your warehouse with double custom clearance.
❓ Can I get a sample to check the quality of product?
Yes, we can send you samples to check the quality within 3-5 days.
❓ What is the packaging?
We provide PE bag, gift box, blister package and carton box packaging, your own designed package is also available.
❓ Can we do OEM project?
If you have your own brand and designs already, it's fine! We can also produce your brand products!
❓ What’s your payment terms?
For small orders, paypal and alibaba trade assurance. For Large orders, T/T 30% deposit in advance and 70% balance before shipment.
❓ Will your shipping cost have an advantage over other suppliers?
We have special cooperation with DHL, UPS, FedEx and other courier, so don't be surprised if you pay much less freight fee (about 15%~50%) while cooperating with us!
Alterra Lighting
